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Wednesday, November 4, 2009

Q&A: What is the difference between utility assistance and a utility deposit?

Utility assistance is ongoing financial assistance, possibly up to 18 months for an eligible client. An example is someone that cannot currently afford costly utility payments due to heating and is not eligible for a matching payment program or other programs that may assist with utility payments.

Utility deposits are useful for households that are required to pay a deposit for service connection, usually due to poor credit, lack of credit, or history of late payments or outstanding bills with utility company. Utility deposits are also helpful for those that have been “shut-off” by utility company and must pay full amount of outstanding bill to resume service.

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