Resource: HPRP Case Management

(PDF) This document explores the role of case management in preventing homelessness and in rapidly returning homeless individuals and families to housing stability. Tasks such as assessment and planning are described, providing the case manager specific information about case management within the HPRP program. The document can also be useful for system planners who are considering job descriptions, performance measures, and contract provisions within the HPRP program. A “Case Scenario” is included in this document to demonstrate how a potential client’s or household’s needs may or may not be addressed through the Homeless Prevention and Rapid Re-housing Program and how a case manager can work with individuals or families to plan the right mix of services. Case Scenario boxes are presented throughout this document to illustrate how case management principles can be applied to a household. “Case Management Tips” are easily identified by the icon.

An example of a Housing Stabilization Plan is included as Appendix A and is populated with information applicable to the case scenario.