Q&A: Are HPRP providers administering case management or support services expected to provide intensive case management?

Intensive case management may be defined differently by each agency. The intent of the case management services for CT-HPRP is to provide stabilization assistance, follow up and ensure connection to resources. Frequently, intensive case management is intended for those who need permanent supports, but it is up to the region if they have the case management capacity to provide intensive supports. Again, it is not recommended because this is a temporary program.